Social benefits
Housing Allowance – Frequently Asked Questions
Housing assistance may seem complicated, but it usually involves a standard application. Here are the questions we get asked most often.
Questions & Answers
How long does housing assistance actually last?▼
Legally, three months; in practice, six to twelve weeks. Those who include the rent certificate right away often fall on the shorter end of the scale.
Who is actually eligible?▼
Tenants and homeowners whose income is below the housing allowance threshold. The threshold depends on household size and rent tier.
What is most commonly missing from the application?▼
The rental certificate from the landlord—not one you printed yourself, but the official form from the local government office.
The decision is a "no"—what now?▼
Submit your appeal within 30 days and include any missing supporting documents. A phone call alone is not sufficient.