Report phone number misuse to the Federal Network Agency
Submit a complaint about unsolicited telemarketing, ping calls, or dialer abuse using the Federal Network Agency's complaint form.
Wo wohnen Sie?
Damit wir Report phone number misuse to the Federal Network Agency mit dem zuständigen Bundesnetzagentur in Ihrer Stadt anzeigen können.
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Sie werden zur geführten Suche weitergeleitet – mit Kontaktdaten, Termin und nächsten Schritten für Report phone number misuse to the Federal Network Agency.
Quick answer
- 1
Documents you need
Call log · Identification card or passport
- 2
Responsible authority
The authority of your main residence
- 3
How to do it
Apply directly online
- 4
Costs
Kostenlos
How to proceed
- 1
Record the phone number and the incident
Write down the date, time, phone number, and details of the call.
- 2
Submit a complaint online
Via the complaint form at www.bundesnetzagentur.de.
- 3
Wait for a response
The Federal Network Agency has the authority to suspend phone numbers.
Responsible authority
The authority of your main place of residence is responsible.Find authority →
The essentials before applying
Who is eligible?
Consumers who have received unwanted calls or text messages.
Income limit
Processing time
Nationwide: approx. approx. 1 months
Success rate
approx. 60.0 % (estimate)
Most common mistakes
- •Phone number not recorded correctly
- •Call date is missing
Common reasons for rejection
Alternatives
- Check related services in the application assistant
- Use social counselling before applying
If rejected
Read the decision carefully: often submitting missing documents or reapplying helps more than an objection.
Questions & Answers
Am I entitled to compensation?▼
Not directly through the BNetzA; a civil lawsuit is required for that.
Freshness & source
- Maintenance
- Continuously reviewed & updated
- Source
- Verbraucherzentrale
- Data quality
- 91 %