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Care

Apply for a care allowance

Monthly cash benefit from long-term care insurance for home care provided by family members or close relatives.

Processing: approx. 4 weeks
Online application possibleSuccess rate: 80.0 %

How to proceed

  1. 1

    Apply for a care level (if you haven't already)

    To be eligible for a care allowance, you must have at least a care level of 2.

  2. 2

    Apply for long-term care benefits from the long-term care insurance fund

    Submit a written request or use the form provided by your health insurance company's long-term care division.

  3. 3

    Payout

    Monthly payment, amount based on the level of care.

Required documents

  • Care Level DeterminationMandatory

Responsible authority

The authority of your main place of residence is responsible.Find authority →

Fees

Varies by case

Processing time

approx. 4 weeks

Official: max. approx. 4 weeks

Online application

Online possible – at the responsible authority

Common mistakes

  • Confusion between the care level application and the care allowance application
  • Care log for MD assessment is missing

Common reasons for rejection

  • Care level not recognized or below 2
  • Home care not guaranteed

You can usually file an objection against a rejection.

The essentials before applying

Who is eligible?

People in need of care (care level 2 or higher) who are cared for at home by family members or volunteer caregivers.

Income limit

The limit varies by household and region – see the table at the responsible authority or in the application assistant.

Processing time

Nationwide: approx. approx. 4 weeks

Success rate

approx. 80.0 % (estimate)

Most common mistakes

  • Confusion between the care level application and the care allowance application
  • Care log for MD assessment is missing

Common reasons for rejection

  • Care level not recognized or below 2
  • Home care not guaranteed

Alternatives

  • Check related services in the application assistant
  • Use social counselling before applying

If rejected

File a written objection within 30 days – with reasons why the decision is wrong and any missing evidence.

Related services

Questions & Answers

How much is the care allowance?

Based on the care level, e.g., Care Level 2: €332, Care Level 5: €947 per month (as of 2024).

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