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Report phone number misuse to the Federal Network Agency

Complaints about unsolicited telemarketing calls, spoofed phone numbers, or excessive charges for (0)900 numbers.

Wo wohnen Sie?

Damit wir Report phone number misuse to the Federal Network Agency mit dem zuständigen Bundesnetzagentur in Ihrer Stadt anzeigen können.

Oder Großstadt wählen:

Sie werden zur geführten Suche weitergeleitet – mit Kontaktdaten, Termin und nächsten Schritten für Report phone number misuse to the Federal Network Agency.

Processing: approx. 1 monthsSuccess rate: 60.0 %
Last reviewed: August 03, 2026

Quick answer

  1. 1

    Documents you need

    Personalausweis oder Reisepass · Formular / Antrag

  2. 2

    Responsible authority

    The authority of your main residence

  3. 3

    How to do it

    Apply directly online

  4. 4

    Costs

    Je nach Gemeinde und Leistung – beim zuständigen Amt erfragen

Find the responsible authority

How to proceed

  1. 1

    Record the call

    Write down the date, time, the displayed phone number, and the message.

  2. 2

    Submit a complaint online

    Through the Federal Network Agency's complaint form.

  3. 3

    Measures Taken by the Federal Network Agency

    This may result in fines, suspension of the phone number, or orders to repay the amount.

Responsible authority

The authority of your main place of residence is responsible.Find authority →

The essentials before applying

Who is eligible?

Consumers who receive unsolicited telemarketing calls or have been harmed by manipulated caller ID displays.

Income limit

Processing time

Nationwide: approx. approx. 1 months

Success rate

approx. 60.0 % (estimate)

Most common mistakes

  • The date, time, and phone number of the call were not recorded
  • Unterlagen nicht vollständig – vor Abgabe Checkliste prüfen

Common reasons for rejection

  • Phone number cannot be clearly identified

Alternatives

  • Check related services in the application assistant
  • Use social counselling before applying

If rejected

Read the decision carefully: often submitting missing documents or reapplying helps more than an objection.

Questions & Answers

Wie lange dauert Rufnummernmissbrauch bei der Bundesnetzagentur melden?

In der Regel ca. 30 Werktage – je nach Behörde und Auslastung.

Freshness & source

Maintenance
Continuously reviewed & updated
Source
Bundesportal (verwaltung.bund.de)
Data quality
100 %

Read more

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