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Social benefits

Apply for Social Assistance (Income Support)

Social assistance under Section 27 of SGB XII for individuals who are neither able to work nor receiving basic income support for the elderly, and whose basic living expenses are not covered.

Processing: approx. 2 weeks
Success rate: 75.0 %

How to proceed

  1. 1

    Submit an application to the Social Services Office

    With proof of inability to work (doctor's note).

  2. 2

    Needs assessment by the Social Services Office

    Basic living expenses, housing and heating costs.

  3. 3

    Notice and monthly payment

    Benefits are retroactive from the date of application.

Responsible authority

The authority of your main place of residence is responsible.Find authority →

Fees

Varies by case

Processing time

approx. 2 weeks

Official: max. approx. 3 weeks

Online application

In person or by post

Common mistakes

  • Confusion with basic income (for those able to work: Job Center; for those unable to work: Social Services)
  • Income information for all household members is incomplete

Common reasons for rejection

  • The individual is capable of working (in which case they receive a basic income instead of welfare)
  • Priority benefits not fully utilized

You can usually file an objection against a rejection.

The essentials before applying

Who is eligible?

Persons under retirement age who are temporarily unable to work and have no other entitlement.

Income limit

The limit varies by household and region – see the table at the responsible authority or in the application assistant.

Processing time

Nationwide: approx. approx. 2 weeks

Success rate

approx. 75.0 % (estimate)

Most common mistakes

  • Confusion with basic income (for those able to work: Job Center; for those unable to work: Social Services)
  • Income information for all household members is incomplete

Common reasons for rejection

  • The individual is capable of working (in which case they receive a basic income instead of welfare)
  • Priority benefits not fully utilized

Alternatives

  • Check related services in the application assistant
  • Use social counselling before applying

If rejected

File a written objection within 30 days – with reasons why the decision is wrong and any missing evidence.

Related services

Read more