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Social benefits

Apply for a Social Ticket / Mobility Pass

Discounted public transportation tickets for recipients of social benefits.

Processing: approx. 2 weeks
Online application possibleSuccess rate: 90.0 %

How to proceed

  1. 1

    Submit an application to the social services office or local government

    Along with a current benefits notice (citizen's income, basic income support, etc.).

  2. 2

    Authorization Check

  3. 3

    Issuance of the discounted ticket

    Usually with a limited period of validity as specified in the benefit determination notice.

Responsible authority

The authority of your main place of residence is responsible.Find authority →

Fees

Varies by case

Processing time

approx. 2 weeks

Official: max. approx. 2 weeks

Online application

Online possible – at the responsible authority

Common mistakes

  • Current benefit determination not included
  • Application not renewed upon expiration of the benefit determination

Common reasons for rejection

  • No proof of receipt of qualifying social benefits

You can usually file an objection against a rejection.

The essentials before applying

Who is eligible?

Recipients of basic income, basic social security, housing assistance, or similar benefits.

Income limit

Receipt of one of the listed social benefits is a prerequisite.

Processing time

Nationwide: approx. approx. 2 weeks

Success rate

approx. 90.0 % (estimate)

Most common mistakes

  • Current benefit determination not included
  • Application not renewed upon expiration of the benefit determination

Common reasons for rejection

  • No proof of receipt of qualifying social benefits

Alternatives

  • Check related services in the application assistant
  • Use social counselling before applying

If rejected

File a written objection within 30 days – with reasons why the decision is wrong and any missing evidence.

Related services

Read more