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Saarland

Report phone number misuse to the Federal Network Agency in Bexbach

Report phone number misuse to the Federal Network Agency in Bexbach is handled by Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen (zuständig für Bexbach); in the region it currently takes about approx. 1 months.

Quick answer

  1. 1

    Documents you need

    Call log · Personalausweis oder Reisepass

  2. 2

    Costs

    Kostenlos

Processing time

approx. 1 months in Bexbach

The Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen (zuständig für Bexbach) in Bexbach currently needs about approx. 1 months. Booking an appointment online saves waiting time at the counter.

Official: max. approx. 4 weeks

How to proceed

  1. 1

    Record the phone number and the incident

    Write down the date, time, phone number, and details of the call.

  2. 2

    Submit a complaint online

    Via the complaint form at www.bundesnetzagentur.de.

  3. 3

    Wait for a response

    The Federal Network Agency has the authority to suspend phone numbers.

Required documents

  • Call logMandatory
  • Personalausweis oder ReisepassMandatory

The essentials before applying

Who is eligible?

Consumers who have received unwanted calls or text messages.

Income limit

Success rate

approx. 60.0 % (estimate)

Most common mistakes

  • Phone number not recorded correctly
  • Call date is missing

Common reasons for rejection

    Alternatives

    • Check related services in the application assistant
    • Use social counselling before applying

    If rejected

    Read the decision carefully: often submitting missing documents or reapplying helps more than an objection.

    Everything about Report phone number misuse to the Federal Network Agency

    Questions & Answers

    Am I entitled to compensation?

    Not directly through the BNetzA; a civil lawsuit is required for that.

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