In Merzig-Wadern we expect about approx. 1 months processing time for Report phone number misuse to the Federal Network Agency – responsible: Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen (zuständig für Merzig-Wadern).
Quick answer
Documents you need
Call log · Identification card or passport
Costs
Kostenlos
approx. 1 months in Merzig-Wadern
In Merzig-Wadern we expect around approx. 1 months processing time – based on reports from the region, not on official figures.
Official: max. approx. 4 weeks
Record the phone number and the incident
Write down the date, time, phone number, and details of the call.
Submit a complaint online
Via the complaint form at www.bundesnetzagentur.de.
Wait for a response
The Federal Network Agency has the authority to suspend phone numbers.
Who is eligible?
Consumers who have received unwanted calls or text messages.
Income limit
Success rate
approx. 60.0 % (estimate)
Read the decision carefully: often submitting missing documents or reapplying helps more than an objection.
Not directly through the BNetzA; a civil lawsuit is required for that.